Viajamas
About Team Platform Blog Contact

Cookie Policy

Last updated: April 1, 2026

1. Introduction

This Cookie Policy explains how Viajamas, Inc. ("Viajamas", "we", "us", or "our") uses cookies and similar tracking technologies when you visit our website at viajamas.co or use the Viajamas platform. It explains what these technologies are and why we use them, as well as your rights to control their use.

Please read this policy carefully. If you have questions or concerns, you can reach us at privacy@viajamas.co.

2. What Are Cookies

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently, to remember your preferences, to understand how visitors use a site, and to provide a personalized experience.

Cookies typically contain the following information: the name of the website that created the cookie, how long the cookie will remain active on your device, and a value — usually a unique randomly generated number used to identify your browser and remember information about your session.

In addition to traditional cookies, we also use similar technologies including:

Local storage: HTML5 local storage allows us to store data on your device outside of cookies. We use it to store your user interface preferences and session state.

Session storage: Similar to local storage but cleared when you close your browser tab. We use session storage for temporary state during your active session.

Pixel tags / web beacons: Tiny invisible images embedded in web pages or emails that allow us to track whether a page was loaded or an email was opened. We use these only in transactional emails (such as to confirm delivery of important account notifications).

3. Types of Cookies We Use

3.1 Essential Cookies (Always Active)

These cookies are strictly necessary for the Viajamas platform to function. Without them, core features such as account authentication, session management, and security functions would not work. Because these cookies are essential, they cannot be disabled or opted out of. They are set only in response to actions you take, such as logging in or setting your preferences.

Cookie Name Purpose Duration
vj_session Authenticates your logged-in session and maintains security state Session (cleared on browser close)
vj_remember Keeps you logged in across browser sessions if "Remember me" is selected 30 days
vj_csrf CSRF protection token to prevent cross-site request forgery attacks Session
vj_consent Stores your cookie consent preferences 12 months
vj_lang Stores your language preference 12 months

3.2 Analytics Cookies (Optional)

These cookies help us understand how visitors interact with the Viajamas website and platform by collecting and reporting information in an anonymized, aggregated form. We use this data solely to improve our product — to understand which features are most used, how users navigate the platform, and where usability issues may exist. We do not use analytics data for advertising or share it with third parties for their own purposes.

These cookies are optional and are only set with your consent. You can withdraw your consent at any time through Settings > Privacy > Cookie Preferences.

Cookie Name Purpose Duration
vj_analytics Distinguishes unique visitors for aggregate traffic reporting. No personal data is linked to this identifier. 30 days
vj_pageview Tracks page views and navigation paths within the platform to identify usability improvements Session
vj_perf Measures page load performance and identifies slow-loading resources for infrastructure optimization Session

3.3 Functionality Cookies (Optional)

These cookies enable enhanced functionality and personalization beyond what is strictly necessary for the platform to operate. They remember choices you have made to provide a more personalized experience when you return to the platform. These cookies are optional and require your consent.

Cookie Name Purpose Duration
vj_currency Remembers your preferred currency for budget display 12 months
vj_timezone Stores your timezone preference for itinerary time display 12 months
vj_view Remembers your preferred itinerary view (list, calendar, map) 12 months
vj_tips Tracks which onboarding tips you have already seen to avoid repetition 6 months

4. What We Do Not Use

We want to be explicit about the tracking technologies we do not use:

No advertising cookies: We do not use cookies from advertising networks such as Google Ads, Meta Pixel, or any other advertising platform. We do not serve targeted advertising on Viajamas.

No cross-site tracking: We do not use technologies that track your activity across other websites. Our analytics are scoped exclusively to viajamas.co and the Viajamas platform.

No fingerprinting: We do not use browser fingerprinting techniques to identify or track you.

No third-party social tracking: We do not embed social media "Like" or "Share" buttons that would allow social networks to track your visits to our site without your knowledge.

5. Cookie Consent

When you first visit Viajamas, we display a cookie consent banner that explains the categories of cookies we use. You have the following options:

Accept all: Enables essential, analytics, and functionality cookies as described in this policy.

Decline optional: Enables only essential cookies. Analytics and functionality cookies will not be set. Some personalization features may not be available.

Manage preferences: Allows you to choose which optional cookie categories to enable on a category-by-category basis.

For users in the EEA, UK, and other jurisdictions where consent is legally required for non-essential cookies, we will not set optional cookies until you provide affirmative consent. We do not interpret continued browsing as consent.

6. How to Manage and Control Cookies

You have several options for controlling cookies:

Through Viajamas: You can update your cookie preferences at any time through Settings > Privacy > Cookie Preferences. Changes take effect immediately. If you decline optional cookies after having previously accepted them, we will delete the corresponding cookies from your device.

Through your browser: Most browsers allow you to view, manage, block, and delete cookies through their settings. The process varies by browser:

Chrome: Settings > Privacy and Security > Cookies and other site data
Firefox: Settings > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Manage Website Data
Edge: Settings > Cookies and site permissions > Cookies and site data

Please note that if you delete or block essential cookies through your browser, you may not be able to log in to Viajamas or access all platform features. Non-essential cookie preferences set in your browser settings may override the preferences you set within Viajamas.

Do Not Track: Some browsers have a "Do Not Track" (DNT) setting. We honor DNT signals by not setting optional analytics or functionality cookies when DNT is enabled in your browser, even if you have previously consented to those categories.

7. Third-Party Cookies

We do not permit third-party advertising networks to set cookies on Viajamas. Viajamas does not carry advertising.

Some third-party service providers integrated into the platform may set their own cookies. These are limited to services strictly necessary to deliver the platform functionality, including our cloud infrastructure provider and our payment processor during checkout flows. Each such provider operates under a data processing agreement with Viajamas and is required to maintain appropriate security and privacy standards. Their use of cookies is governed by their respective privacy policies.

We do not authorize any third-party service provider to use cookies collected on Viajamas for their own advertising, analytics, or any purpose other than providing their contracted service to us.

8. Cookie Duration

Cookies fall into two categories based on their duration:

Session cookies are temporary and expire when you close your browser. These are used for things like maintaining your active login session and CSRF protection.

Persistent cookies remain on your device until they expire (at a date set when the cookie is created) or until you delete them. Viajamas uses persistent cookies for functions like "Remember me" login, language preferences, and analytics identifiers. Our persistent cookies have a maximum duration of 12 months unless otherwise specified in the cookie table above.

9. International Considerations

Cookie regulations vary by country. In the European Union and European Economic Area, the use of non-essential cookies requires prior informed consent under the ePrivacy Directive and GDPR. In the United Kingdom, similar requirements apply under the UK GDPR and the Privacy and Electronic Communications Regulations (PECR). In California, the CPRA establishes rights regarding the sale or sharing of personal information collected through cookies.

We aim to apply our strongest privacy standards globally, not just where required by law. Regardless of your location, you will always have the ability to manage your cookie preferences through the Viajamas platform.

10. Changes to This Policy

We may update this Cookie Policy from time to time as we add or modify cookies or as regulations change. Material changes — such as adding a new category of cookies or adding a new third-party provider — will be communicated via a notice on our website and, for logged-in users, via your account email, at least 14 days before the change takes effect. We will also update the "Last updated" date at the top of this page.

If you continue to use Viajamas after we update this policy, your continued use constitutes acceptance of the updated policy. If you do not accept the changes, you may update your cookie preferences to reflect your preferences or discontinue use of the Service.

11. Contact Us

Questions about our use of cookies, requests to exercise your rights, or complaints about our cookie practices can be directed to:

Email: privacy@viajamas.co
Mail: Viajamas, Inc., Attention: Privacy Team
Av. Javier Prado Este 4200
Lima 15023, Peru

For users in the EEA or UK who wish to lodge a formal complaint about our cookie practices, you have the right to contact your local data protection authority.

Viajamas

Organized and Stress-Free Travel Planning

Company

About Team Blog Contact

Product

Platform

Legal

Privacy Policy Terms of Service Cookie Policy

© 2026 Viajamas. All rights reserved.  |  hello@viajamas.co

We use cookies to improve your experience. By continuing, you agree to our Cookie Policy.